Start your sale with peace of mind

Getting started is simple and takes just a few minutes:

• Visit opendoor.com and enter your home address
• Answer a few questions about your homes’ features, including bedrooms, bathrooms, square footage and home condition
• Using the Opendoor Key App, take a few simple photos of your home
• Opendoor will use the information you provide to create your offer and selling options in as little as 24 hours

The app assessment is a quick way for us to see your home without an in-person visit:

• Download the Opendoor Key App
• The app will walk you through the process and prompt you to take photos of different rooms in your home
• No need to clean or move clutter before your assessment - your offer will not be impacted based on cleanliness
• The assessment typically takes around 20 minutes
• You can start the assessment whenever it works best for you, and you do not need to complete it all at once - the app will save your progress

After you are under contract, Opendoor will conduct a final diligence visit.

• Opendoor representative will visit your home
• They’ll measure rooms and verify square footage
• They’ll check major systems like HVAC, plumbing, and electrical
• The assessment takes about 30 minutes
• You don’t need to be present, but you can be if you prefer

You’ll receive your offer within three days, often in as little as 24 hours after your app assessment. Your offer is valid for 5 days.

The documentation requirements are minimal:

• Government-issued ID for identity verification
• Mortgage statement (if applicable) to determine payoff amount
• HOA information (if applicable)
• Any existing home warranty documentation
• Property tax information
• Utility provider details for transfer purposes

We evaluate your home’s condition during the assessment and factor any issues into your final offer as a condition adjustment.

After you sell to Opendoor, we handle getting the home ready to resell, which may include repairs and improvements such as:

• Interior and exterior painting
• Flooring repairs or replacement
• Appliance repairs or updates
• Landscaping and curb appeal improvements
• Any safety or structural issues identified
• General maintenance and cleaning

These repairs are reflected in your condition adjustment, and you don’t need to coordinate or oversee any work.

You have complete flexibility with your closing date:

• Select any date between 21-60 days from accepting your offer. Charges may apply for closings beyond 30 days
• Choose your date when you sign the purchase agreement
• Change your closing date anytime up to 7 days before closing through your online dashboard
• If you need to close beyond 60 days, ask about our extended closing options

Preparing for closing involves several simple steps, all due by 11:59 PM the day before closing:

• Remove all personal belongings from the home, yard, and garage
• Clean the home to a broom-swept condition (deep cleaning not required)
• Upload move-out photos through your dashboard, showing empty rooms
• Schedule utilities to remain active for 3 days after closing
• Place your keys in the provided lockbox and secure it to the front door, hose bib, or gas meter
• Forward your mail through USPS

The closing process is straightforward:

• You’ll receive closing location details 3-5 days before your closing date
• The appointment typically takes 30-60 minutes
• You’ll sign the necessary paperwork with a notary or closing agent
• Bring a government-issued ID to your appointment
• You don’t need to bring keys—leave them in the lockbox at the property
• Funds are typically wired to your account within 24 hours of closing

Managing utilities is simple:

• Keep all utilities active in your name through closing
• Schedule disconnection for 3 days after your closing date
• Provide utility company information in your dashboard
• We’ll handle the transfer to Opendoor’s name after closing
• The 3-day buffer prevents any service interruptions during the transfer

Yes, through our Late Checkout program:

• Request Late Checkout from your Opendoor Expert
• Stay up to 17 days after closing
• Pay a daily rate and a refundable security deposit
• Continue living in the home while you complete your move
• Vacate by 5:00 PM on your final Late Checkout day

Your online dashboard keeps you informed at every step:

• View your current stage in the process
• See upcoming tasks and deadlines
• Upload required photos and documents
• Communicate with your Opendoor Expert
• Access your offer details and closing information
• Receive email and text notifications for important updates

You can cancel your sale at any time before closing without penalty:

• Contact your Opendoor Expert via phone, email, or dashboard message
• No cancellation fees or penalties apply
• Any earnest money deposits are returned
• You can request a new offer in the future if circumstances change

The timeline depends on your preferences:

• You’ll receive your offer 24-72 hours after completing your app assessment
• Closing: Your choice of 21-60 days after accepting the offer
• Total time: 3 weeks to 2 months, depending on your needs

You’ll have dedicated support throughout the process:

• A dedicated Opendoor Expert assigned to your transaction
• Direct phone and email access to your expert
• Dashboard messaging for quick questions
• General support line available 7 days a week, 5:00 AM - 7:30 PM MST
• Guidance on every step from contract to closing

We manage your mortgage payoff seamlessly:

• Provide your mortgage information during the contract process
• We’ll request a payoff statement from your lender
• At closing, the escrow agent sends payment directly to your lender
• Any remaining proceeds are wired to your bank account
• You’ll receive confirmation when the mortgage is satisfied

After purchasing your home, Opendoor takes full ownership:

• We handle all carrying costs, including taxes, insurance, and HOA fees
• Our team reviews the assessment findings and plans the necessary work
• Repairs and improvements typically take 20-30 days
• Professional photography is taken once the work is complete
• The home is listed on the MLS and Opendoor’s platform
• We install smart locks for secure self-touring by potential buyers

Leave these items at home:

• All built-in appliances (refrigerator, washer, dryer, dishwasher)
• All keys, garage door openers, and gate remotes
• Any extra paint, tiles, or flooring materials (optional)
• Appliance manuals and warranties
• HOA or community information packets

Remove all personal belongings, furniture, and decorations. Contact your Opendoor Expert if you need to take any large appliances.

The final move-out process ensures a smooth closing:

• Complete all packing and moving by 11:59 PM the day before closing
• Clean each room to a broom-swept condition
• Take clear photos of each empty room, including closets and the garage
• Upload photos through your dashboard for verification
• Lock all windows and doors
• Set thermostat to a reasonable temperature (68-78°F)
• Place keys in the lockbox and note the location in your dashboard